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Obtaining a WAN IP Address

If your modem router is unable to access the internet, and your Internet LED is green or blinking green, you should determine whether the modem router is able to obtain a WAN IP address from the ISP. Unless you have been assigned a static IP address, your modem router must request an IP address from the ISP. You can determine whether the request was successful using the browser interface.

To check the WAN IP address from the browser interface:

  1. Launch your browser and select an external site such as www.netgear.com.
  2. Access the Main Menu of the modem router's configuration at http://192.168.0.1.
  3. Under the Maintenance heading check that an IP address is shown for the WAN Port.
    If 0.0.0.0 is shown, your modem router has not obtained an IP address from your ISP.

If your router is unable to obtain an IP address from the ISP, the problem may be one of the following:


NETGEAR, Inc.
http://www.netgear.com
Table of ContentsPreviousNextSearch Knowledge Base 202-10155-01, October 2006