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Troubleshooting PPPoE or PPPoA

The PPPoA or PPPoA connection can be debugged as follows:

Access the Main Menu of the router at http://192.168.0.1.
Under the Maintenance heading, select the Router Status link.
Click the Connection Status button.
If all of the steps indicate "OK" then your PPPoE or PPPoA connection is up and working.
If any of the steps indicates "Failed", you can attempt to reconnect by clicking "Connect". The wireless ADSL modem router will continue to attempt to connect indefinitely.

If you cannot connect after several minutes, you may be using an incorrect Service Name, User Name or Password. There also may be a provisioning problem with your ISP.

Note: Unless you connect manually, the wireless ADSL modem router will not authenticate using PPPoE or PPPoA until data is transmitted to the network.