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Testing the LAN Path to Your Router

You can ping the router from your computer to verify that the LAN path to your router is set up correctly.

To ping the router from a running Windows 95 or later:

1. From the Windows toolbar, click on the Start button and select Run.

2. In the field provided, type Ping followed by the IP address of the router, as in this example:

ping 192.168.1.1

3. Click on OK.

You should see a message like this one:

Pinging <IP address> with 32 bytes of data

If the path is working, you see this message:

Reply from < IP address >: bytes=32 time=NN ms TTL=xxx

If the path is not working, you see this message:

Request timed out

If the path is not functioning correctly, you could have one of the following problems:

Wrong physical connections
Make sure the LAN port LED is on. If the LED is off, follow the instructions in "LAN or WAN Port Lights Not On" on page 7-2.
Check that the corresponding Link LEDs are on for your network interface card and for the hub ports (if any) that are connected to your workstation and router.
Wrong network configuration
Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your computer or workstation.
Verify that the IP address for your router and your workstation are correct and that the addresses are on the same subnet.

202-10099-01, April 2005